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Shipping and Delivery Policy
Welcome to gardengik.in! We are committed to ensuring your plants and related products reach you safely and promptly. Please review our Shipping and Delivery Policy for detailed information about how we handle your orders.
1. Shipping Locations
We currently ship across India. For specific pin codes, please check availability at checkout.
Note: Delivery to remote areas may take additional time or incur extra shipping charges.
2. Processing Time
Orders are processed within 1-3 business days after confirmation of payment.
Customized or made-to-order products may require additional time, as mentioned in the product description..
3. Shipping Charges
Standard Shipping: Shipping charges are calculated based on the product weight, dimensions, and delivery location.
Free Shipping: Enjoy free shipping on orders above ₹499, unless otherwise specified.
Any additional charges, if applicable (e.g., remote delivery fee), will be displayed during checkout.
4. Delivery Timeframe
Standard delivery time is 3-7 business days, depending on your location.
For metropolitan cities, delivery is typically faster, while rural areas may experience slight delays.
Public holidays and unforeseen circumstances (e.g., natural disasters or lockdowns) may affect delivery timelines.
5. Packaging
To ensure your plants and products arrive in perfect condition:
Plants are carefully packed with protective materials to prevent damage during transit.
Eco-friendly and recyclable packaging is used whenever possible.
6. Tracking Your Order
Once your order is shipped, you will receive a tracking link via email/SMS. Use this link to monitor your shipment in real-time.
7. Delivery Issues
If you experience any issues with delivery:
Missed Delivery: Our courier partner will attempt re-delivery or contact you for further instructions.
Delayed Delivery: Please contact us at info@gardengik.in or call +91-9971277528 for assistance.
layed Delivery: Please contact us at info@gardengik.in or call +91-9971277528 for assistance.
8. Damaged or Lost Items
If your order arrives damaged, please notify us within 24 hours of delivery with photos of the damage.
For lost shipments, we will work with our courier partner to resolve the issue or offer a replacement/refund.
9. Damaged or Lost Items
If your order arrives damaged, please notify us within 24 hours of delivery with photos of the damage.
For lost shipments, we will work with our courier partner to resolve the issue or offer a replacement/refund.
10. Customer Support
For questions or concerns regarding shipping and delivery, please contact our support team:
Email: info@gardengik.in
Thank you for choosing Gardengik! We look forward to bringing nature to your doorstep. 🌱
